Social Media Management

You focus on making your business amazing and we’ll make sure the world knows about it with a social media and digital strategy that will get the job done.

“If a tree falls in a forest and no one is around to hear it, does it make a sound?” More importantly, if your cat does something awesome and there’s no one to post about it, did it even happen? Enter social media management.

We get it. Your business is awesome. You offer unique services, friendly faces, and unparalleled customer service, but if no one knows you are there, does it even matter?

Social media management and digital strategy creation are big jobs. It takes time and effort to create status updates, monitor Facebook ads, blog, tweet, and manage website content. If it sounds like a lot, it’s because it is. And it can be almost impossible to do while you’re also trying to run a business at the same time.

Unless you have a team of rock stars at your beck and call.

Social Media Management By Creative Nerds

Chatterkick is here to listen, brainstorm, orchestrate and delegate. We streamline the social media management process by working with you to create a month’s worth of content—from Facebook posts to social ads to blog posts—so that your business is just as alive online as it is in person. You’ll pre-approve everything to make sure it sounds just right, and then we’ll publish and monitor it from there.

The best part of our social media management service is that our analytical tools (and clever, caffeinated brains) can break down which content your customers like to see, when they like to see it, and how they like to engage. Then we can cater future content to keep delivering exactly what makes them happy.

You focus on making your business amazing. We’ll make sure the world knows about it.

Here’s What We Can Do

Just like every person has a unique voice, so does every business. It’s our job to help fine-tune yours. By listening to your needs, assessing your goals, and analyzing your current strategy, we can create a custom-crafted online presence package that will expand your reach, engage your audience, and encourage word-of-mouth promotion.
Let the fun begin. Using web analytics, tactical social media methods, and your specific branding, we will help make your business the community-building powerhouse it was meant to be. We’ll do this through powerful images and video, clear copy, hyper-local ad targeting, and strategic publication techniques.
No matter what the platform, people are driven by two things: recognition and free stuff. We have an ever-growing list of fun, engaging contests and promotions that keep people coming back for more. There’s nothing like positive reinforcement to create raving fans.
Online reviews can be a tricky business; customers are more likely to leave negative reviews than positive ones, and a failure to monitor and manage the user-generated feedback could leave your business in a world of hurt. We can help you take advantage of the great reviews that come in unexpected places, and publish them for everyone to see.
The goal of social media is to ultimately push people to your website and then into your front door. We do this by establishing trust and meeting the needs of your audience one digital exposure at a time. The more inviting we can make each stage of engagement, the more successful your marketing campaign will be.
Our creative nerds will tell you that the analytics and insights that we can gain from social media marketing are their FAVORITE part of what we do. We will measure the impact of our strategy through analytics tools and solutions. Uncovering this evidence will help us learn how to best connect with your audience. We perform A/B testing to determine which strategies perform the best and audience research to determine who engaged the most. Your results are based on the actions of real people instead of the actions of cookie tracking, which makes social media the best place to gather evidence to drive your marketing decisions.


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Chatterkick Proves Loyal Fans Can’t Get Enough Of Good Social

At a time when I was short staffed, Beth and her team went above and beyond to ensure all our social media networks were set up properly, setting up processes to manage the day to day content creation, while running our Facebook ads. With very minimal direction, they nailed it!

— Eddie Franco, Marketing Director at E11even Miami —

Ready for us to take the reins?

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